Home / Managed IT
TotalCare / Plans & pricing
Three plans, priced per device. Servers and add-ons stack on top. No long-term contract.
TotalCare Basic
The basics covered, and a tech on call when something breaks.
$30per device
per month
No contract · cancel anytime
TotalCare Plus
Fully managed and patched, for small offices that want IT off their plate.
$100per device
per month
Month-to-month · 3-device minimum
TotalCare Pro
Security and support without surprises, for offices that can't afford to be down.
$150per device
per month
Month-to-month · 3-device minimum
Compare / Side by side
Every plan includes managed protection, 24/7 monitoring and a monthly report. The difference is how much we take off your plate.
| Feature | Basic$30 /device/mo | Plus$100 /device/mo | Pro · most popular$150 /device/mo |
|---|---|---|---|
| Protection & monitoring | |||
| Managed antivirus / endpoint protection | |||
| 24/7 remote monitoring & alerting | |||
| Monthly health report | |||
| Windows & third-party patching | |||
| Email security (spam & phishing filtering) | |||
| Cloud backup monitoring | |||
| Support | |||
| Help desk for quick questions | |||
| Remote help desk, business hours | Unlimited | ||
| Remote labor included | 1 hr / month | 1 hr / month | |
| Onboarding & device documentation | |||
| Microsoft 365 management & support | |||
| Quarterly business review | |||
| Rates & terms | |||
| Contract | None, cancel anytime | Month-to-month | Month-to-month |
| Minimum | 1 device | 3 devices | 3 devices |
Add to any plan / Servers & infrastructure
Servers carry more risk and take more work than a workstation, so they're priced on their own. Each includes monitoring, patching, backup verification, event log review and a monthly health report.
Major server work is billed hourly.
Labor / One-time fees
The same hourly rates we quote on the phone. One-hour minimum, then billed in 30-minute increments.
The assessment is credited to your first month when you sign up. Onboarding is waived with a 12-month agreement, which also saves 10% on your plan.
Get started
Tell us a little about your office and we'll set up a time to walk through it. We look at every computer, the network, backups, email and accounts, then give you a written summary of what we'd fix first.