Networks & Wi-Fi
Wired and wireless networks designed, installed and documented, so the back office gets signal too.
Managed IT / Chicago Southland / Since 2010
IT support from a company that already knows your network.
Digitech is a small managed-IT shop in the Chicago Southland. We monitor, patch, back up and support every computer in your office for one monthly rate. You deal with the same people every time, and we learn your network the way you know your own building — so when something breaks, nobody has to start from scratch.
Plans from $30/device/month. No long-term contract.
Daily health check06:00 CT
Example office · 14 devices · 1 serverTotalCare Pro
Issues opened: 1Resolved before 9:00 AM: 1
Example of the checks we run on every managed office. Your monthly report has the real numbers.
Michael · Owner, Digitech · Manhattan, IL
Who you'll be working with
You'll be talking to Michael.
I started Digitech in 2010. Before that I spent years fixing copiers and office computers around the Southland, so I know how a small office actually runs and what happens when the one PC at the front desk goes down.
When you call, you get me — the person who set up your network, wrote it all down, and remembers what we changed last time. No ticket queue, no rotating cast of techs.
- 2010Supporting Southland offices since
- 24/7Monitoring on every managed device
- $30/deviceManaged plans start here. Prices are on the page.
- 1reportWritten in plain English after every job
01 / TotalCare managed IT
Managed IT with the price on the page.
Most IT companies make you sit through a sales call to find out what they charge. Here's ours. Pick a plan per device, add servers or a firewall if you have them, and that's your monthly number.
Break-fix
You pay by the hour when something breaks. Nobody is watching in between, so small problems grow until they stop work, and your IT company makes the most money on your worst day.
TotalCare
You pay one monthly rate per device. We watch, patch and back up every day and fix most things before anyone notices. We make money when your office runs, not when it doesn't.
TotalCare Basic$30/device/moProtection, monitoring, and a tech on call when something breaks.
TotalCare Plus$100/device/moFully managed and patched, for offices that want IT off their plate.
Most popularTotalCare Pro$150/device/moSecurity and support without surprises, for offices that can't afford to be down.
Month-to-month. Sign a 12-month agreement and you save 10%, and we waive the $250 onboarding fee.
Every plan, add-on and fee, side by side →02 / How it starts
From first call to fully managed.
No big migration project and no rip-and-replace. We start with what you have, fix what's urgent, and take over the day-to-day.
Assessment
We walk through every computer, the network, backups, email and accounts, and give you a written summary of what's at risk.
$300 · credited to month oneOnboarding
We install monitoring and protection on every device, document your setup, and fix the urgent items from the assessment first.
$250 · waived on 12 monthsEvery day
Monitoring, patching, backup checks and the help desk. Most problems get fixed remotely before they turn into a bad morning.
Included in your planEvery month
A health report in plain English. Pro clients also get a quarterly review: what's aging, what to budget for, what to fix next.
Included in your plan
03 / Proof of work
Every job ends with a report you can actually read.
What was wrong, what we found, what we fixed and what to watch for. No ticket numbers and no jargon. Here's a recent one, with the client's details changed.
- Problem
- Chrome on a front-office PC kept redirecting searches and opening strange sites.
- Cause
- Hidden adware that came in with a "free PDF tool," plus a leftover McAfee add-on.
- Fixed
- Removed four components, blocked reinstalls, restored Chrome, and confirmed no passwords were captured.
04 / Services
Everything else your office runs on.
Managed clients add these whenever they need them. Not a managed client yet? We take on projects too, and every one ends with the same written report. All services →
Firewalls & intrusion detection
Managed firewalls plus network monitoring that flags suspicious traffic before it becomes an incident.
Backup & recovery
Local and cloud backups with tested restores. If a server dies or ransomware hits, you're back in hours, not days.
Microsoft 365 & email
Setup, migrations and multi-factor sign-in, plus the SPF, DKIM and DMARC records that stop people from spoofing your domain.
Cybersecurity & compliance
Endpoint protection, phishing awareness for staff, and written security plans (WISP) for tax and financial offices.
Business phones
Cloud phone systems with mobile apps, auto-attendant and voicemail to email. We port the numbers you already have.
Computers & servers
Business-grade hardware sourced, set up and tested before it reaches your desk, and replaced on a schedule, not in a panic.
Websites & hosting
WordPress sites built and hosted on our servers, with SSL, backups and updates handled.
AI & automation
Practical automation: document processing, follow-up emails, and connecting the apps you already use. More
05 / Service area
Local. On-site when it matters.
Most issues get handled remotely. When something needs hands on it, we drive. The 815 in our web address is home: Manhattan, Illinois.
Manhattan, IL · Will CountyWill County
- Manhattan
- New Lenox
- Frankfort
- Mokena
- Joliet
- Lockport
- Plainfield
South suburbs
- Tinley Park
- Orland Park
- Homewood
- Flossmoor
- Matteson
- Chicago Heights
- Markham
Southwest
- Palos Heights
- Oak Lawn
- Oak Forest
- Alsip
- Crestwood
- Bolingbrook
- Romeoville
NW Indiana
- Munster
- Dyer
- Schererville
- St. John
- Crown Point
- Hammond
- Merrillville
06 / Sister companies
The printers are covered too.
Digitech handles the computers, network and security. For the copiers and printers in your office, we work alongside two sister companies.
Copiers & printers · Since 1983
Copier Dynamics
Copier and printer sales, leasing, rentals, service contracts and toner. Family-owned in Markham, IL.
copierdynamics.com →
Print fleet monitoring · Software
MeterBeam
Automatic meter reads, toner monitoring and supply alerts for copier dealers, MSPs and IT teams that manage their own printer fleets. 30-day free trial.
meterbeam.com →
07 / Questions
Straight answers.
Do I have to sign a contract?
No. Plans are month-to-month with 30 days' notice to cancel, and TotalCare Basic can be cancelled anytime. If you commit to 12 months, you save 10% and we waive the $250 onboarding fee.
What counts as a device?
Each desktop or laptop we manage. Servers, firewalls and backup devices are priced separately because they take more work. Those prices are on the plans page.
We just need one thing fixed. Can you help?
Yes. Break-fix work is $195/hour with a one-hour minimum, then billed in 30-minute increments. After-hours emergencies are $250/hour. You still get the written report.
What does the assessment cost?
$300. We walk through your computers, network, backups, email security and accounts, and you get a written summary of what we'd fix first. If you sign up for a plan, the $300 is credited to your first month.
Our insurance company sent a security questionnaire. Can you help?
Yes. We see these every renewal season. We'll answer what we can from your setup, fix the gaps that would get a "no," and document it so next year is easier.
Get started
Start with an assessment.
Tell us a little about your office and we'll set up a time to walk through it. We look at every computer, the network, backups, email and accounts, then give you a written summary of what we'd fix first.
- Phone
- 708-596-2990
- info@digitech815.com
- Hours
- Mon–Fri, 9:00 AM – 5:00 PM
Monitoring runs 24/7 on managed devices - PO Box 270, Manhattan, IL 60442